Terms of Service

3.1 Registration requirements

Registration is open to any adult natural person (minimum 18 years) or legal entity with legal capacity. The User agrees to provide accurate information and keep it up to date.

3.2 Credentials and security

The User is solely responsible for the confidentiality of their login credentials and API keys. Any activity carried out from their account is deemed to have been performed by them. In case of suspected unauthorized use, the User must immediately notify the Publisher.

3.3 Third-party API keys

The User may be required to provide API keys for third-party services (LLM models, external services). The Publisher stores these keys in encrypted form and only uses them for the execution of the User's AI Agents. The User remains responsible for compliance with the terms of use of the relevant third-party services.

4.1 Plans and features

The Platform offers several service tiers:

The detail of features per plan is available on the Platform's pricing page and may evolve. The Publisher commits not to reduce the features of a plan during an ongoing subscription period.

4.2 Agent lifecycle

The Platform covers the entire AI Agent lifecycle: generation from natural language instructions, testing in Sandbox environment, production deployment, managed hosting, and real-time monitoring (usage, costs, performance).

4.3 Integrations (n8n / OpenClaw)

The Platform is built on the OpenClaw framework and supports bidirectional integrations with n8n. Workflows created by the User through these integrations are solely their responsibility.

5.1 Prices

Prices are stated in euros excluding taxes (VAT). Applicable VAT will be added at billing according to current legislation (20% for French clients, reverse charge for EU professional clients with a valid VAT number).

5.2 Billing and payment

Subscriptions are billed monthly, payable in advance. Payment is made by credit card via a secure payment provider. Invoices are available in the user account.

5.3 Late payment

In case of payment default, access to the Services may be suspended after a 15-day reminder period. Late payment penalties at the applicable legal rate as well as a flat-rate recovery fee of 40 euros may be applied in accordance with articles L.441-10 and D.441-5 of the Code de commerce.

7.1 Availability commitment

The Publisher endeavors to keep the Platform accessible 24/7, with a target availability of 99.5% per calendar month for paid plans (excluding scheduled maintenance).

7.2 Maintenance

The Publisher reserves the right to temporarily interrupt access for maintenance, updates or improvements. Scheduled maintenance will be communicated at least 48 hours in advance. Emergency maintenance (security, stability) may be performed without notice.

7.3 Compensation

In case of SLA breach in a given month, the Pro or Max User may receive a credit proportional to the downtime, capped at 30% of the monthly subscription amount. The request must be submitted within 30 days following the incident.

8.1 Permitted uses

The User agrees to use the Platform in accordance with its intended purpose and applicable laws. AI Agents must comply with the terms of use of the underlying LLM models.

8.2 Prohibited uses

The following are notably prohibited:

• a)Creating AI Agents intended to generate spam, harassment, disinformation, or any unlawful content;
• b)Using the Platform for fraudulent activities, identity theft, or circumventing security systems;
• c)Intentionally overloading the infrastructure (DDoS attacks, abusive scraping);
• d)Reselling or subletting access to the Platform without written authorization;
• e)Using AI Agents to collect personal data without a legal basis;
• f)Any use contrary to the European regulation on artificial intelligence (EU AI Act).

8.3 Sanctions

In case of violation, the Publisher reserves the right to suspend or terminate the User's account without notice or refund, without prejudice to any legal action.

9.1 Platform

The Platform, its source code, its interfaces, the OpenClaw framework, and the Skills developed by the Publisher are protected by intellectual property law. No license is granted to the User beyond the right of use within the scope of their subscription.

9.2 User content

The User retains all intellectual property rights over the AI Agents they create, the workflows they configure, and the data they process via the Platform.

The User grants the Publisher a limited, non-exclusive and revocable license to host and run their AI Agents for the sole purpose of providing the Services.

10.1 Publisher's liability

The Publisher commits to providing the Services with due care. Its liability is limited to direct and foreseeable damages, and shall not exceed the total amounts paid by the User during the last 12 months.

The Publisher is not responsible for the results produced by AI Agents, which depend on the User's configuration, third-party LLM models, and the data provided.

10.2 User's liability

The User is solely responsible for their use of the Platform and the AI Agents they deploy. They indemnify the Publisher against any third-party claim related to the use of their AI Agents.

The User is responsible for ensuring their AI Agents comply with GDPR, the EU AI Act, and any applicable regulation.

10.3 Force majeure

Neither party shall be held liable for delays or failures due to force majeure as defined by article 1218 du Code civil.

12.1 Term

The subscription is entered into for an indefinite period with monthly billing. The free plan is accessible without commitment.

12.2 Termination by the User

The User may cancel their subscription at any time from their personal account. Cancellation takes effect at the end of the current billing period. No prorated refund will be issued.

12.3 Termination by the Publisher

The Publisher may terminate a User's account in case of material breach of these Terms, after formal notice remaining without effect for 15 days (except in cases of emergency or manifest violation).

12.4 Data portability

Upon termination, the User has 30 days to export their data (agent configurations, workflows, logs). After this period, data will be deleted in accordance with the Privacy Policy.